Price Match Policy

Seen one of our products cheaper elsewhere?

We will match prices with any other online tile retailer within the following conditions.

  • The online shopping web-site where you found the product for sale at a cheaper price must hold the item in stock; the product must be not damaged and brand new; the item must be identical to the product for sale by Stonetrader.co.uk. Competitor's offered price must be accurate, include any taxes, applicable carriage charges and the online site must be prepared to sell the identical product to you at the quoted price.
  • Goods must not be part of bankrupt stock, nor offered through any sort of auction. They must not be end of line clearance items.
  • Stonetrader.co.uk will not price match items from any website if that website is not able or willing, to deliver the item or items to your shipping destination because it is out of there delivery area.
  • Stonetrader.co.uk will not price match items from any none UK based websites.
  • Stonetrader.co.uk must be able to verify the lower price.
  • The price match offered by stonetrader.co.uk is not a binding contract until we have accepted your order and taken payment for it. We reserve the right not to price match for any reason at our discretion
  • Our price match offer is available only prior to the purchase of goods.
  • Starlight quartz is not included in our price match policy due to the wide variation in the quality of the product sold by other online retailers.

To obtain a price match or have any other questions, please call or customer service on 08007 833 183